Subtotal: Rs. 0.00
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are securely processed.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number on the courier's website to track your package.
Can I cancel or change my order?
Orders can be cancelled within 24 hours of purchase. Unfortunately, we cannot modify orders once they have been placed. If you need to cancel your order, please contact us immediately.
What is your return and refund policy?
Refunds are only issued if the product is cancelled within 24 hours. For more details, please refer to our Refund Policy page.
Do you ship internationally?
Yes
How long does shipping take?
Processing time is typically 7-10 business days. Delivery times vary based on the shipping method and destination. You will receive an estimated delivery date at checkout.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately with your order number and photos of the item. We will assist you in resolving the issue.To facilitate the refund process, we require that you record an unboxing video of the product. This video should clearly show the condition of the item as it was received.
Can I request a custom painting or artwork?
Refunds are only issued if the product is cancelled within 24 hours. For more details, please refer to our Refund Policy page.
How can I contact customer service?
You can reach our customer service team via email at vikkasotheartist@gmail.com or through our contact form on the website. We aim to respond within 24-48 hours.